Organizer
The Hatchery
Phone
1300918334Website
https://the-hatchery.co
Managing Conflict Through Effective Conversations in the Public Sector
Navigating difficult conversations with confidence and integrity
The ability to navigate workplace tension is a core leadership capability for public sector professionals.
The Managing Conflict Through Effective Conversations in the Public Sector masterclass provides a deep dive into the complexities of interpersonal conflict within a government context, where the stakes involve policy outcomes, public trust, and professional integrity. Participants will explore how to foster psychological safety and lead respectful conversations to resolve friction and avoid individual and organisational reputational risk.
You will learn to transform defensive silence into productive dialogue through the application of relevant conversation models. Leave with a toolkit to handle pushback with clarity and confidence while upholding core public sector values.
Your masterclass experience
Access bespoke frameworks designed specifically for the ethical and procedural nuances of the Australian public sector
Test your skills in a safe, moderated environment using real-world government case studies
Benefit from direct feedback and troubleshooting of your most persistent workplace conflict challenges
Leave with a concrete plan to implement your learning immediately, ensuring your next difficult conversation is your most successful
Why Attend
Navigate friction at all levels & deliver outcomes
Foster psychological safety to reduce risks & formal grievances
Apply conversation models for structured, respectful discussions
Manage emotional triggers using reframing & de-escalation tools
Address pushback & defensiveness to maintain professional results
Who will attend?
For public sector professionals stepping into leadership, project, or advisory roles who need to influence outcomes and manage complex workplaces or dynamics.