APS6 to EL1: Managing Performance & Difficult Conversations Workshop

Most managers don’t avoid difficult conversations because they don’t care. They avoid them because they want to get the conversation right.

Whether it’s addressing underperformance, delivering constructive feedback or managing conflict within your team, these conversations can be uncomfortable, but handled well, they’re some of the most important you’ll have as a leader.

Our APS6 to EL1: Managing Performance & Difficult Conversations Workshop will give you practical strategies to prepare for, lead and follow up on performance conversations with confidence, helping you strengthen accountability while maintaining positive working relationships.

Essential communication and conflict resolution skills to effectively and proactively manage performance

• Understand the risks of employee disengagement and identifying its signs
• Deliver performance feedback that is proactive, effective, and actionable
• Prepare for and navigate tough conversations with the right tools
• Learn essential skills for resolving conflicts constructively and positively