How are you integrating outcomes to achieve more for customers?
Governments are increasingly focused on outcomes-based approaches to ensure better results for customers.
Instead of measuring and reporting on outputs, or what’s been done, departments and agencies are focusing on the core priorities and what is actually being achieved for customers through various programs and policies.
Truly embedding and implementing outcomes based approaches is a paradigm shift and requires supportive culture, reorganisation, collaboration and new skills.
The Outcomes Based Approaches in Government Conference will provide you with the knowledge, information and practical strategies you need to develop a strong and successful outcomes focus and achieve better results for customers.