Conflict Resolution Service’s 7-day mediation training for Public Servants will provide you with a set of unique and valuable skills that will excel your career in your department.
Based in Canberra for over 30 years, we have provided training to many Public Servants. From Commonwealth departments through to the ACT Government, we know what it takes to introduce mediation skills into your daily work life.
During this course you will gain:
• Practical skills to navigate difficult conversations in your team or department and at home.
• Strategies to communicate effectively and resolve disputes during times of conflict.
• Confidence in working within different cultural contexts, and responding appropriately to individual relationship dynamics and emotional needs.