Practical Leadership Skills That Build Trust
Great leadership is built in everyday conversations, but what happens when the conversation gets difficult? This practical and interactive seminar introduces leaders to simple counselling-informed skills that help people feel heard, understood and respected. Drawing on the core skills used by therapists every day, Paul Dykes will explore how active listening, empathy, congruence, attunement and vulnerability can strengthen trust, improve difficult conversations and create more human workplaces. Participants will leave with practical tools they can use immediately with staff, clients and stakeholders.
Your facilitator:
Paul Dykes
Counsellor, Executive Coach and Trainer, Paul Dykes Counselling
Paul Dykes is a Canberra-based counsellor, executive coach, educator and facilitator. With a Masters in Counselling and more than 20 years’ experience in marketing, stakeholder engagement and relationship-based work, Paul brings a rare combination of therapeutic insight and practical workplace experience. He teaches counselling skills at university level and works with individuals, couples and organisations to strengthen communication, trust and emotional connection.
Your event experience
Learn directly from a practising counsellor – Paul Dykes translates real therapeutic technique into practical leadership skills
Practical tools you can use the next day – Frameworks for staying present, responding with empathy and leading with connection first
Ask your own questions – Put your real workplace scenarios to Paul and get his perspective with live Q&A
A space to reflect on your own leadership conversations – Walk away with a fresh perspective on how you show up in them
Who will attend
Current and emerging leaders, managers, team leaders, supervisors, HR and people leaders, project leaders and professionals who want to build stronger relationships, communicate with greater empathy and handle difficult conversations with more confidence.